STANDARD GIFT TERMS
Sourcebooks Standard Discount Schedule:
- $75-$199 NET COST = 50% discount
- $200-$499 NET COST = 50% discount and Free Freight
- $500 + NET COST = 52% discount and Free Freight
Minimums: Order minimum & reorder is $75 Net cost sold on a non-returnable basis.
Credit Card to process and ship your order. No COD.
Net Cost refers to the customer’s cost after the discount has been applied to the retail price.
To receive Net Terms customers MUST provide three (3) credit references
Calendars:
Follows above discount schedule for the discount applied. On orders with 10+ calendar units, calendar overstock can be returned for credit only. Returns will not be accepted without prior authorization; Contact Customer Service at 800-432-7444 x277 for authorization.
All books on orders are nonreturnable and cannot be included in a return with the overstock calendars.
All books on orders are nonreturnable and cannot be included in a return with the overstock calendars.
Backorders:
- All backorders from orders that qualify for Free Freight will also receive Free Freight.
- Backorders will be held until accumulated to meet the required minimum of $50 before release. Backorders will be cancelled after six months or upon customer request.
Payment Terms:
Net 30 Days or Prepayment (We accept Visa, MC or AMEX).
- If any order is over $5,000, then an additional 3% service fee will be charged.
- Suggested retail prices are subject to change without notice.
- New customers are subject to Sourcebooks’ standard credit and reference checks.
Freight:
F.O.B. Appleton, WI. Freight charges are billed to the customer on the invoice.
Invoices:
Invoices will be sent separate from the order. Statements of account will be sent on the first of each month.
Claims:
- Claims due to product damage, shortages, and mis-shipments must be made within 30 days after receipt of the shipment
- Claims for non-receipt must be made within 30 days of the invoice date
- Make all claims to Customer Service. Returns on damaged or mis-shipped product will not be accepted without prior authorization. Contact Customer Service at 800-432-7444 x277 for authorization.
NOTE:
When sending in an order for a first-time customer, please email or fax a copy of the customer’s resale certificate or tax exempt form. Please also ensure you provide us with a complete address (for both billing and shipping), telephone and fax numbers and email address for all new customers.
CODs are not accepted.
Your Main Points of Contact are below:
+ Customer Service Team – for order processing and order inquiries
Telephone: 800-432-7444 or 630-961-3900 x2 │ Fax: 630-961-2168 │ Email: salesorders@sourcebooks.com
+ Christina Noriega, Director, Gift Sales
Email: christina.noriega@sourcebooks.com
+ Zach Ramsdell, Sales Coordinator
Email: zach.ramsdell@sourcebooks.com
CODs are not accepted.
Your Main Points of Contact are below:
+ Customer Service Team – for order processing and order inquiries
Telephone: 800-432-7444 or 630-961-3900 x2 │ Fax: 630-961-2168 │ Email: salesorders@sourcebooks.com
+ Christina Noriega, Director, Gift Sales
Email: christina.noriega@sourcebooks.com
+ Zach Ramsdell, Sales Coordinator
Email: zach.ramsdell@sourcebooks.com
SPECIALS
Stay tuned for Spring 2023 specials -- coming in March!
